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He responded to my questions appropriately and, when I said I was a technological Neanderthal, offered to send me an email explaining how to access SOS technical support to help with any difficulty I might have. The rep with whom I dealt was polite, patient, and I could understand his speech (which is surprisingly increasingly rare). Again, this seems a little odd, almost shady. There was NO cost information whatsoever. When I went onto the SOS website I could not find a way to renew online, nor were the membership tiers and benefits clearly defined. Before contacting SOS to renew, I did a little research and found several independent entities endorsing their product so I felt ok about renewing. I was notified by email and by phone that my coverage would be expiring 'soon'-I had to ASK the rep when the actual expiration date was-seems this should be automatic. I recently renewed and upgraded my subscription with SOS. Good product, terrible website and uncomfortable customer service When you get to a few TB, you're outta luck.

As I said above, it's great for restoring a few GB. Now, I not a network engineer, but I have worked in IT for 30 years, so I know BS when I hear it! So, for all the 5 star rates here, I suggest you test doing a SIGNIFICANT restore before making your mind up. & google drive) then surely this pointed to throttling? No Sir, this was down to my connection and usual internet traffic. The gist of the conversation was that they do not throttle connections and that 30Mbit/sec was considered an excellent speed and IF I was previously getting 50-200Mbit/sec then I was a very lucky man as this was not expected! I suggested that I must have been very lucky for 3 days having traffic rates almost flatline from them (but not other sites I tested, e.g. The conversation went on for 20 minutes with the agent speaking to me like I was dumb and would just take his word for things. So, I phoned the support line and spoke to a technical support agent to explain that it looks like they were throttling my connection. Then, after a few days, this dropped to 30-35MBit/sec with no peaks and troughs - I never got below 30Mbit/sec and never above 35MBit/sec for 24 hrs. I monitored traffic and I could see the usual network peaks and troughs that you would expect with a consumer ISP, but I was averaging 130Mbit/sec over 3 days. So, when the restore started and I was getting between 50-200Mbit/sec restore times, I was happy. Now, I'm not expecting instant restores and the data I backup I can live without for a week. Then, last week, the worst happened I had to do a restore of 6TB. Everything seemed OK for general day to day backups and restores.

#SOS BACKUP ANDROID#

With over 500,000 clients worldwide and millions of PCs protected, SOS represents the finest cloud storage and Android backup service available.I've been with SOS Online Backup (consumer, not business tier) for 3 years. SOS is fast, secured with military-grade encryption and incredibly reliable.

#SOS BACKUP FOR ANDROID#

Sign up for 5GB free with SOS for Android or access your existing SOS account. It’s simple - backup your Android and access your data on your PC! No matter which application you use to create your SOS account, your data will be accessible from up to five other devices. SOS is available for Windows + Mac + Android + iOS (iPhone/iPad) + Facebook (free Facebook app backs-up your Profile ✔ 'Client-side' encryption - files are protected BEFORE they leave your device ✔ Backup any other files on internal storage or SD cards ✔ Access the files in your personal SOS cloud ✔ Backup and restore up to 5 PCs, Macs, Androids, and iPhones with a single SOS account ✔ Backup Apps, Pictures, Videos and Music to your personal SOS cloud

#SOS BACKUP PC#

“SOS Online Backup may be the very best way to protect your precious personal data…” – PC Magazine

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